top of page

Shipping & Returns

Shipping Policy

  • We are an Australian based company with fast and free shipping on all purchases across Australia

  • Unfortunately we are currently unable to ship internationally

  • Orders typically processed within 24 hours. Processing time may increase to 48 hours during busy periods. 

Return & Exchange Policy

Zinnia accepts returns within 30 days of purchase. We do not accept returns on the following:

  • Pierced earring styles for hygiene reasons

  • Items purchased on sale or with a promo code

  • Items must be returned undamaged, unworn and properly secured in their original Zinnia packaging

  • All sale purchases are FINAL SALE and are not valid for refund, credit note, or exchange returns unless deemed faulty.

bottom of page